Our Terms of Service are very easy. By placing an order you agree that you have read and accept these terms. For additional information please visit out FAQs.
Most orders placed on SugarGlam.com are placed with us and ordered from the manufacturer at the time of purchase. It is the same as if you were to go to your local boutique and order from the books on display. Orders placed at SugarGlam can take up to 6 weeks to receive. If you are looking for fast shipment visit our sister store FlowerGirlPrincess.com and browse through the Prom and Homecoming Dress Department , SweetSixteen Ball Gowns , or Bridesmaid Dresses. These are some of the same dresses listed on Sugar Glam that we have on display at our store location in Connecticut and are available to ship immediately..
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All Dresses Listed on Sugar Glam Ships Free
Most Sugar Glam Dresses are special order mail order dresses. All dresses may take 4-6 weeks to receive. Typically, items arrive within 14 days.
It is possible that your dress is in stock in our store location. If your dress is in stock you will see it listed on our stock chart on the product information page. Only items listed in stock will ship immediately. If your item is not listed as 'in stock' you may purchase it, however it may take up to 6 weeks to receive. We do not cancel orders as we send out for your dress immediately and we are subject to manufacturer availability.
All in stock items are shipped via ground USPS Typically, items take between 2 to 48 business hours to process, however may take longer due to order volume or quality control. Orders placed on Fridays will not begin processing until the following Monday. Average ground shipment time can take 3-14 days depending on your location.
When selecting a shipping method you are paying for the method by which an item is shipped not the number of days for an item to be delivered. If you pay for 2-3 day delivery your item will be shipped priority mail by the post office. Priority mail is the 2-3 day delivery method. We do not offer shipping refunds for items not arriving in 2-3 days. The shipping method selected does not affect processing time. Please use our inventory charts to make a judgment on your processing time.
All items must be shipped to the billing address on the credit card. Absolutely no exceptions! Separate shipping addresses may be used for repeat customers only with prior approval. If you are a return customer and wish to use a separate shipping address please also note it in the comments box.
Shipping & Handling Rates for the 48 U.S. Contiguous States -- Does not apply during Free Shipping promotion.
One address per order. All orders are shipped via ground and charged ground unless otherwise requested. If you want priority or next day you must request it at the time of your order. Shipping fees reflect the method by which we ship. We are not responsible for carrier delivery time. Any expedited delivery request still takes the normal processing time.
| Order Total |
USPS Mail |
Next Day |
| up to $35 |
$9.50 |
$39.95 |
| $35.01 - $100 |
$13.50FREE |
$45.95 |
| $100.01 - $150 |
$13.50 FREE |
$56.95 |
| $150.01 - $250 |
$16.50 FREE |
$69.95 |
| $250.01 - $350 |
$22.50 FREE |
$79.95 |
| $350 + |
Please Inquire |
Please Inquire |
* Remember: Express requests may still take 1-2 days to process.
Shipping & Handling Rates for Canada
One address per order. Canadian shipping times vary. (please note USPS has increase its international charge as of May 2007)
| Order Total |
Global Priority* |
| up to $25 |
$24.00 |
| $25.01 - $75 |
$32.00 |
| $75.01 - $150 |
$38.00 |
| $150.01 - $225 |
$42.00 |
| $225.01 - $300 |
$48.00 |
| $300.01 - $375 |
$54.00 |
| $375 + |
PLEASE INQUIRE |
*Shipping and handling rates do not include custom charges.
Shipping & Handling Rates for International Orders (please note USPS has increase its international charge as of May 2007)
One address per order.
May take 1-2 weeks to ship depending on the customs office.
| Order Total |
Global Priority |
| up to $25 |
$34.00 |
| $25.01 - $75 |
$48.00 |
| $75.01 - $150 |
$54.00 |
| $150.01 - $225 |
$64.00 |
| $225.01 - $300 |
$75.00 |
| $300.01 - $375 |
$85.00 |
| $375 + |
PLEASE INQUIRE |
We ship only to the following countries: Australia, Belgium, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, South Africa, Spain, Sweeden, Switzerland, Taiwan, United Kingdom, U.S. Virgin Islands
